Privacy Policy

Who is responsible for your data

BetMGM Canada Inc. and its affiliates collect and use the personal information you share with us when you use our gaming websites and apps. Each province has its own privacy policy. In Ontario we collect, use and disclose personal information on behalf of and as agent of iGaming Ontario, under the Freedom of Information and Protection of Privacy Act and the other privacy laws that apply.

What we collect

To open a wagering account we collect details such as your name, username, postal address, e-mail address and occupation. To check your identity we work with service providers that compare your details with Canadian credit bureaus, and we may ask for a photo ID or a selfie. While you play we record your bets, your location, your deposits and withdrawals, the payment methods you use and your rewards activity. Your device and browser also send us technical data such as your IP address.

Your location

Before you can play for real money you have to agree to share the location of your device with us and our service providers. You can switch location sharing off at any time in your device settings, but then you cannot place bets or join real-money games.

How we use your information

We use your data to verify your identity, run your account and the games, process payments, answer your questions, prevent fraud, keep the services secure and meet our legal and regulatory duties, including responsible gambling checks. With your consent we also use it to send you news about promotions and events.

Who we share it with

We may share data with companies of our group, including MGM Resorts and Entain, with business partners and with service providers who work for us, such as payment and identity verification companies. When you register we also check whether you already have an MGM Rewards account and link it to your BetMGM account. We disclose data to regulators, courts or the police when the law requires it or to protect you, other people or our rights.

How long we keep it

We keep personal information only as long as we need it to complete the transaction it was collected for, to continue our relationship with you, to keep the services safe and to meet legal, tax, accounting and reporting rules.

Your rights and choices

You can opt out of marketing from BetMGM and from MGM Resorts, ask to see or correct your data, ask us to restrict how it is used and ask to close your account. We verify your identity before we act on any of these requests.

Keeping your account safe

Protect your account with a strong password that has 8 to 20 characters, a number and both upper and lower case letters. Never share your login details with anyone.